Product Return Policy

JFC AUSTRALIA CO P/L hopes that you are completely happy with your purchase, but if for any reason you are unsatisfied, you can initiate a return for most of the unused items within 7 days of delivery.

In order to expedite the return process, contact your sales representatives to begin the return process.  Please be aware of the following guidelines:

  1. All claims and returns must be made within 7 days after receipt of goods.
  2. Positively no credit allowed for merchandise returned without permission.
  3. All returned goods must be returned in the original packaging and will be inspected by JFC AUSTRALIA CO P/L representatives.  Because of the nature of our product, we must exercise extreme caution when accepting returned food items.
  4. If items were damaged or defective upon original delivery, we will refund or replace your order and also arrange to pick up the damaged products.